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Read the selected offer
Review the Software terms attached to your purchase. A subscription and a one-time license can have different coverage and renewal arrangements. Use the current confirmed offer rather than an older price or the name of another package.
Understand included coverage
Check which update period and support are included, and what optional renewal provides. A one-time software purchase does not automatically include permanent hosting, unlimited assistant use or every separately priced service. Keep the confirmation with your business records.
Maintain the installation
For a self-managed setup, identify who handles hosting, compatibility, backups and security. Track the installed version and review update information through the supported process. License ownership does not eliminate the need to maintain the environment where the software runs.
Before coverage changes
Ask what remains usable and what updates or services stop if a renewal is not taken. Confirm the answer for your actual purchase rather than assuming all licenses behave alike. For a move to another installation or package, agree the supported transfer and data-preservation route first.
Need help with this task? Contact Chyve with the relevant business and record reference. Keep passwords and private access links out of your message.