Updated
Choose the product
A Special features a product during a merchandising window. Check that the product's name, description, status and price are correct first. Scheduling a Special does not automatically discount the item or change its stock balance.
Set the window
Enter the intended start and end using the business timezone. Check the dates as well as the times, and ensure the end follows the start. Review whether Specials are enabled for the customer display where you expect the item to appear.
Verify the result
During the scheduled window, inspect the customer-facing Specials display. Outside the window, confirm that the feature has ended as intended. The product may still be available elsewhere on the menu according to its ordinary availability rules.
If it is missing
Check the product's eligibility and status, the Specials enablement and the schedule timezone. A featured item must still satisfy the relevant ordering rules. Sharing a social post is a separate action; creating a Special does not automatically publish to external channels.
Need help with this task? Contact Chyve with the relevant business and record reference. Keep passwords and private access links out of your message.