Updated
Open the right purchase
Match the supplier document to the purchase order and line items. Review how much has already been received. Similar deliveries on different days should not be mistaken for duplicate paperwork or a new complete order.
Receive only this arrival
Enter the quantity physically received now for each line, in the correct unit. If ten cases were ordered and four arrive, record four rather than ten. Note shortages, damaged goods and supplier references in the appropriate records.
Review the remainder
After saving, check the received and outstanding quantities. The purchase should continue to reflect goods still expected. When a later shipment arrives, record only that shipment rather than entering the cumulative total again.
Resolve mismatches
If the balance is wrong, inspect earlier receipts and unit conversions before creating an adjustment. If a save response was lost, check whether that receipt already exists. Contact support with purchase and receipt references when the recorded remainder does not match the documented deliveries.
Need help with this task? Contact Chyve with the relevant business and record reference. Keep passwords and private access links out of your message.